Amadeus – Basic to Advance

Amadeus GDS

Course description

Master Amadeus Selling Platform Connect, one of the most widely used Global Distribution Systems in the travel industry. This course provides comprehensive training in airline reservations, flight availability, passenger name records, ticketing procedures, reissues, refunds, and electronic miscellaneous documents. Students gain practical knowledge through hands-on exercises and real-world booking scenarios, helping them develop industry-ready skills required for travel agencies, airlines, and reservation departments.

What you’ll learn

• Introduction to Amadeus Selling Platform Connect
• Encode and Decode Commands
• Availability, Schedule & Timetable Display
• PNR Creation and Passenger Handling
• Queue Management Procedures
• E-Ticket Issuance and Void Process
• Reissue and Refund Management
• Electronic Miscellaneous Documents (EMD)

Course overview

This course is designed to help students build professional expertise in airline reservation systems using Amadeus. The training combines theoretical concepts with practical applications, allowing learners to confidently handle flight bookings, ticket modifications, customer requests, and travel documentation. Upon completion, students will be prepared for various operational roles within the travel and tourism industry.

Curriculum

3 sections · 12 lessons · quizzes, practical exercises and a final assessment.

Career paths after this course

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